AeroMexico Airlines Las Vegas
||Whenever you are traveling with 10 or more people (including children),
you can request Group Service in Aeromexico, and enjoy a variety of
Check In - You can check-in as a group, at a check-in counter dedicated to your party.
Meals - You can request special meals for your group, and also bring on board
any food and drink items outside of our menu that you would like served
to your party. Request these benefits at the time you make your
Tour Conductor - The tour conductor flies for free on groups of 30 or more passengers.
Discounts - Enjoy great savings; the more people in your group, the larger the discounts.
Special Services - For large groups, who take 80% or more of the aircraft seats, we offer
exclusive benefits, like a welcome sign at the airport, special
greeting in the plane, seat covers and more. Talk to your Aeromexico
Groups executive to make the arrangements.
|In Flight Services:
Aeromexico takes the most pride on providing our passengers with great
quality service, from the moment they purchase their ticket until they
arrive safely on time to their destination. The time you spend on board
is when we have the best chance to assist you the way you deserve, and
that's why we select the best meals and beverages, a variety of
entertainment options and on-board services that will make your flight
a pleasant one.
Services on all our flights:
On-Board phone, Food and Beverages, Music to fly by, Movies to fly by, Smoke-free flights, and Duty Free.
Can I travel by airplane if im pregnant?
For health reasons, we suggest that you consult your doctor before
traveling by airplane. If you are more than 7 months pregnant, we need
a liability exemption letter signed by you, as well as a medical
certificate that specifies your stage of pregnancy and state of health.
Flying within 7 days before or after childbirth is prohibited.
Does Aeromexico offer discounts to senior citizens?
We offer discounts in Mexico to INSEN (senior citizens' registration)
card holders. Please contact us for discounts in other countries.
Can I take perishable articles on flights?
Only if they are appropriately packed and without liability for
Aeromexico and in accordance with the current sanitary standards.
Can I request a vegetarian meal for my flight?
Aeromexico offers low-salt, Kosher, diabetic, vegetarian (two types),
and low-cholesterol foods, as well as baby and children's food at
passengers' express request at least 24 hours in advance of the flight
or at time of booking.
Is there a smoking section in your plane?
Smoking is prohibited on all flights.
Can I travel with my pet? Is there any charge?
You may only travel with dogs, cats and small caged birds, which
require a special permit from the authorities. They are not included
within the free baggage permitted and are only accepted when in a cage,
duly vaccinated, with the corresponding permits and stowed in the
Domestic flights: 35 USD PLUS TAXES
International flights: From/To Europe and South America 100 USD PLUS TAXES - From/To United States 75 USD PLUS TAXES.
Passenger cabin: Not applicable on airplanes operated by Aeromexico
Seeing eye and guide dogs, as well as working animals, which must be
covered by medical justification, will be transported free of charge.
All animals must be muzzled and harnessed while in the passenger cabin.
Remember that there are restrictions on the importation of animals into
certain countries. Passengers are responsible for contacting the
destination country to arrange the necessary documentation.
Following we explain Aeromexico's baggage policies in order to avoid any delays, so that you enjoy your journey to the full.
On flights within Mexico
-Clase Premier: The baggage allowance is 30 kg (66 pounds).
-Coach Class: The baggage allowance is 25 kg (55 pounds).
International Flights (Except Brazil)
-Clase Premier: The allowance is three pieces of baggage whose combined weight must not exceed 70 kg (154 pounds).
-Coach Class: The allowance is two pieces of baggage whose combined weight must not
exceed 64 kg (140 pounds), and whose external surface area (length +
width + height) combined must not exceed 2.73 m (107 inches).
In both classes: Each piece of baggage must not exceed 32 kg (70 pounds), nor 1.58 m (62 inches) external surface area.
Flights to Brazil
-Clase Premier: The baggage allowance is 30 kg (66 pounds).
-Coach Class: The baggage allowance is 20 kg (44 pounds).
On all flights and classes
One piece of carry-on baggage is permitted on all flights besides
briefcases, handbags and laptop computer, provided the external surface
area does not exceed 1.15 m (45 inches) and together does not weigh
more than 12 kilos (26 pounds).
On Flights Operated by Aerolitoral
In both classes: If any leg of your journey is operated by Aerolitoral,
you may take one piece of baggage with a maximum weight of 30 kg. (66
pounds) and one piece of carry-on baggage weighing no more than 10 kg.
-Domestic flights and flights to Brazil: 3% of the normal "Y" single fare will be charged per kilo of excess
baggage, except on routes to and from Tijuana and Cd. Juarez, on which
2% over the normal "Y" single fare will be charged per kilo of excess
-International Flights: Excess baggage will be charged per piece. Additional charges shall
apply to baggage exceeding the published weight or size, (32 kilos/1.58
m). For further information, please contact any of our Ticket or
Reservations Offices or Airports.
In all cases, excess baggage shall be transported subject to space availability in the airplane.
Charges for transportation of additional articles
Windsurfing equipment: 55 USD
Surfboard: 50 USD
Scuba diving equipment: 50 USD
Bicycle: 50 USD. This fee will not be charged to passengers that show a
Federacin Mexicana de Triatln member ID to the airport agent. The
allowance is one bicycle per athlete, with only one seat and no motor,
and packed for transportation.
Hunting/fishing/golf/ski equipment: 55 USD
All checked baggage must be identified on the exterior and the interior
with the passenger's name and address. The correct labels are
available, at no charge, at any Aeromexico check-in desk or with your
Recommendations for checked baggage
-Do not include valuables, cash, jewelry, electronic devices,
photographic or video equipment, vital medication or perishable or
-Fragile items are checked and transported at the passenger's own risk.
-Check that the password written on the baggage check-in ticket matches the name of your destination.
-Many suitcases look alike. When claiming your baggage, check that the
amount of passwords coincide with the number of pieces of baggage that
you checked-in, as well that the series of your password is the same as
that which appears on the label of each suitcase.
Aeromexico shall not be responsible for loss and damage of valuables
such as cash, jewelry, precious stones, works of art, valuable
documents, share and trading certificates, photographic or video
equipment or easily-replaceable items, which are not considered as
baggage and are transported without the knowledge and consent of the
Company. All lost-luggage claims must be made before leaving the
airport and ratified within the terms set forth in the "Conditions of
|Electronic devices on board:
For security reasons, you may not use certain electronic devices while
inside our planes. Below is the detailed information about the use of
electronic devices on board.
Cellular phones may only be used while the aircraft door is open. They
may not be used throughout your flight and when the plane door is shut,
or whenever the crew advices so.
Devices with antennae
Electronic devices with antennae may interfere with the aircraft navigation system, and may not be used at any time.
Devices you may use
Once the plane has leveled and the corresponding announcement is made
by the crew, only the following electronic devices may be used. The
crew will let you know when these devices must be turned off.
-CD and cassette players
-Portable computers and printers with cable connection
-Hand-held electronic games.video games.
As a Club Premier Member, there are three different ways to obtain
Class Upgrades. Consult the requirements of each level as follows. In
cases where the upgrade also applies to a companion or beneficiary,
this may apply to an adult or a child over 2 years of age.
Platinum Club Premier Members
Applies to Platinum Members and one companion, up to 72 hours before
departure time, both paying any public fare and/or Reward Tickets. Not
applicable on routes to and from Europe.
Gold Corporate Club Premier Members
Applies to Members and one companion, without time restrictions, both paying the "Y" (Yankee)fare. Includes Europe.
Gold Club Premier Members
Applies to Members and one companion: directly at the desk when
checking-in on the same day as the departure, both paying any public
fare. Not applicable on routes to and from Europe.
Classic Club Premier Members
Applicable exclusively to the
Member: directly at the desk when checking-in on the same day as the
departure, paying the "Y" (Yankee) fare. Not applicable on routes to
and from Europe.
With Premier Kilometers
For Platinum Club Premier Members and/or beneficiaries
Platinum Club Premier Members, upgrades apply on paying the "Y"
(Yankee), "B" (Bravo) or "M" (Metro) fares and may be requested up to
11 months in advance of the departure date. On routes to and from
Europe, upgrades apply when paying the "Y" (Yankee) or "B" (Bravo)
For Gold Club Premier Members and/or beneficiaries
Gold Club Premier Members, upgrades apply on paying the "Y" (Yankee),
"B" (Bravo) or "M" (Metro) fares and may be requested up to 9 months in
advance of the departure date. On routes to and from Europe, upgrades
apply when paying the "Y" (Yankee) or "B" (Bravo) fares.
For Classic Club Premier Members and/or beneficiaries
Classic Club Premier, upgrades apply on paying the "Y" (Yankee) or "B"
(Bravo) fares and may be requested up to 9 months in advance of the
departure date. Not applicable on routes to and from Europe
|Restricted Articles in Baggage:
Due to the new implanted international safety measures in all the
airlines, we recommended not to pack none of the articles enlisted here:
According to the Fire Arms and Explosives Law
-Handguns, rifles, shotguns, cartridges, substances, explosives
-Guns of luminous signals
-Percussion caps or detonators
-Bows and arrows
-Sticks with flexible or lead handle
-Compressed air arms
-Alpinist picks or ice picks
-Knifes, pocket knifes, razors, stilettos, daggers, paper knifes, sabers
-All types of arms of martial arts
-Swords, sabers, foils, machetes and similar
-Flares of traffic
-Harpoons and other submarine weapons
-Toys that simulate arms or real retorts
-Electric paralyzing and self-defense objects
-Lighters and articles that hide jap-sharp objects
Dangerous materials that will not be transported
-Acids and corrosives
-Wet cell batteries
-Butane and propane gas
-Carbon dioxide cartridges
-Carbonic snow (only 2 litters)
-Fireworks, gunpowder and incendiary items
-Matches (in important amounts)
-Acetone (up to 250 mililiters)
-Dry ice (carbon dioxide) only 2 kilos per passenger
-Toiletries (perfumes, hair sprays and others) only 2 kilos per passenger are allowed
Restricted Material (transported only as checked-in baggage)
-Electrical stings for cattle
-Liquid or gel alcohol (more than 250 mililiters)
-Wines and liquors between 24 and 70 gl. (only 4 litters closed per passenger)
-Diving lamps and another that produce excessive heat like those of artistic illumination or tv productions, etc.
-Elements of weld of heat
-Mercury barometers or industrial thermometers
-Wheel chairs with dry cell batteries (wet-cells are not allowed)
-Heat or hydrocarbons hair curlers
-Isolate packing with liquid nitrogen
-Hockey and Cricket sticks
-Heavy Working tools such as universal pliers, wrench, etc.