Policies:
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Traveling with Infants
A child is considered an infant until his or her second birthday. Prior
to that point (2 years less a day), the infant travels in the parent's
lap. For safety reasons, an adult may not travel with more than one
infant at a time, no matter how many seats are purchased.
Please note: If a child's second birthday occurs prior to the
return leg of the trip, a ticket must be purchased for the child for
the return flight and a seat will be assigned to him or her.
Once you have boarded, you will receive a kit containing infant-care items.
Newborns
Newborns 7 days old or less are too young to be accepted on board.
Infants more than 7 days old will be carried provided parents are in
possession of all legal documents required by the country of
destination. Be sure to speak with your travel agent about travelling
with very young infants to avoid any unpleasant situations.
A confortable bed for your baby
Once onboard, you can obtain a bassinette for your baby. These
bassinettes, which can be placed on the bulkheads, are approved by
Transport Canada. They are a safe and comfortable way for your baby to
travel during the flight. The infant's weight may not exceed 11 kg
(24 lbs) and his or her height may not exceed the size of the
bassinette (68 x 30 x 15 cm).
Baggage Allowance for Infants
Equipment for infants (playpens, strollers, car seats, etc.) is carried free of charge
Advice for take-off and landing
During take-off and landing, we recommend that you bottle-feed your
baby (milk, water, juice) as swallowing helps prevent earaches due to
changes in cabin pressure. It is better to bottle-feed your baby than
using a glass, since the constant swallowing motion will help keep the
baby's ears unblocked. The bottle (with water or juice) or
breast-feeding is also preferable to a pacifier or a biscuit. While
pacifiers and biscuits are helpful in preventing earaches, bottles also
keep your baby hydrated.
Baby ChangingStation
Baby changing stations are available on all our aircraft.
Meals for babys
Make sure to bring along baby food, as it is not available on Air Transat flights.
Children Traveling Alone
Children between the ages of 5 and 11 years old who must travel alone
are eligible for Air Transat's VIP service (Very Important Person).
There is no charge for this service, and it is available on all of our
flights. Unfortunately, it is impossible for us to accompany children
to connecting flights on another airline. Please advise your travel
agent or our Information and Seat Selection Centre.
Please check in 3 hours prior to flight departure in order to complete
the required form and check baggage. During check-in, you will have to
provide information regarding the person who will meet the child at the
destination (full name, complete address and phone number). Photo ID will be required
by the Air Transat representative from the person collecting the child
at the destination to confirm the information provided on the form and
to ensure the child's security. The child will not be released to a
person who is not listed on the form.
Special tags will be attached to the child's baggage, and their baggage
given special priority. The child will also be given a little ticket
holder to wear around their neck, in which to carry their travel
documents (passport, tickets, customs forms, etc.) and which identifies
them as an unaccompanied minor.
An Air Transat representative will accompany our VIP during boarding.
At no time is the child left alone; Air Transat personnel are there at
all times to watch over our young passengers.
The parent or guardian accompanying the child to the airport must remain at the airport until the flight has taken off.
Priority Boarding
All children travelling alone get priority boarding on all of our flights.
During boarding, the child will be introduced to the flight director in
charge of cabin crew. The flight director will escort the child to
their seat and introduce them to the flight attendant responsible for
that section of the cabin and explain the safety procedures.
During Flight
Cabin crew will pay special attention to the child during the whole flight, making sure they are comfortable and safe.
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