American Airlines Las Vegas
Customers with Disabilities
More and more people with disabilities are
broadening their horizons through travel - especially air travel. Every
year, well over a million of American Airlines' and American Eagle's 90
million customers are travelers with disabilities. American and
American Eagle want every customer to enjoy flying as much as we do.
For that reason, we consult with disabilities groups for advice on
customer service and accessibility issues. We also maintain a team of
specialists whose mission is to make flying as safe, convenient and
dignified as possible for our customers with disabilities. We hope the
following information will be helpful as you plan your trip.
Traveling with Children and Infants
Under 5 years
are accepted two days after delivery, however, at least seven days
Children under 5 years of age may not travel alone under any circumstances.
Another passenger at least 15 years of age must accompany them. AA
reserves the right to request documented proof of age for the adolescent
accompanying a child under the age of 15.
Infants under 2 years of age who travel within the United States,
Canada, Puerto Rico and the U.S. Virgin Islands may be held in an
adult's lap at no charge. AA reserves the right to request documented
proof of age for any traveler 2 years of age or younger. Please be
prepared to provide documentation (birth certificate, passport, etc.)
For the safety of your child, American recommends purchasing a seat
and using an approved child safety seat.
5 through 7 years
5 through 7 years of age must travel with another passenger at least
15 years of age or they will be considered Unaccompanied Minors.
Unaccompanied Minors in this age range may only travel on flights
not requiring a change of aircraft. They also cannot travel alone
on certain American Connection flights operated with aircraft not
requiring a flight attendant.
Specific information may be obtained through AA Reservations representatives,
or at any American Airlines ticket location.
8 through 14 years
8 through 14 years of age must travel with another passenger at least
15 years of age or they will be considered Unaccompanied Minors.
Unaccompanied Minors in this age range are permitted to make connections
to other flights only when allowed by the Unaccompanied Minor rules
of the connecting carrier (including American) and when confirmed
to the destination.
However, Unaccompanied Minors in this age range will not be accepted
for co-terminal connecting itineraries (such as changing from New
York LaGuardia to New York Kennedy) because an unaccompanied child
under 15 years may not use ground transportation unescorted.
15 through 17 years
15-17 years of age are considered Young Adults.
Use of the Unaccompanied Minor service (see Children
Traveling Alone below) is not required for Young Adults, but is
available upon request (subject to the same fees and provisions).
Passengers 18 years of age or older are required to have government-issued photo
identification for travel within the United States. However, you may be required
to present proof of age (such as a birth certificate) at the airport for any children
under the age of 18 who are traveling with you.
Passengers under the age of 18 who are traveling outside the United States are
subject to the same travel document requirements as adults. Visit the U.S. State
Department's website for information on passports
as well as visa and
immunization requirements for international travel.
Traveling with Pets
Pets traveling with passengers must check in
at the ticket counter. No curbside or self-service check-in is allowed.
Please allow extra time beyond normal check-in guidelines, but not more
than 4 hours prior to your flight time.
Type of pets allowed
-Cats and dogs
American Airlines maintains the right to refuse acceptance of any animal that is exhibiting aggressive behavior.
Pets traveling in the cabin
-Accepted on domestic flights within the 48 contiguous United States, Alaska, Puerto Rico, St. Thomas and St. Croix.
-Accepted from the U.S. to Canada, Mexico and the Caribbean provided the country of arrival permits entry.
-No carry-on pets to/from Hawaii or Transatlantic/Transpacific or Central and South America.
-See below for applicable Fees.
-Charges are payable at the airport and the passenger must show the pet travel fee receipt at the departure gate.
-The maximum size for cabin pet carriers is 23" long x 13" wide x 9" high. A pet kennel counts as either a passenger's one carry-on bag or personal item - a cabin pet Fee still applies, however.
-Only one pet kennel per ticketed passenger may be accepted for travel in the cabin, as pets must stay under the seat in front of you during the entire flight.
-Pet may not be removed from their kennel/container at any time while on-board the aircraft.
-The kennel may contain two (2) dogs or two (2) cats but they must be the same species, ages between 8-weeks and 6-months, and weigh less than 20 lbs.
-Animals must be able to stand up, turn around and lay down in a natural position in the kennel.
-Soft-sided pet carriers are accepted as long as they are constructed of water-repellent, padded nylon with mesh ventilation on two or more sides.
-Must be a minimum age of eight (8) weeks old for dogs and cats.
-The maximum number of carry-on kennels allowed (on American Airlines flights accepting them) is seven per flight: two (2) in first class and five (5) in coach and/or business class. However, seeing eye/hearing service assist animals and search dogs are not counted in the maximum number allowed in the cabin.
-On American Eagle and AmericanConnection®, two kennels (at most) are allowed depending on the aircraft - please contact Reservations before your flight.
-American assumes no liability for the health or well-being of carry-on pets.
Pets traveling as checked baggage
-Not accepted on flights over 12 hours.
-Not accepted for travel to the United Kingdom.
-American Eagle does not accept pets as checked baggage for Priority Parcel Service between San Juan, (SJU) and St. Kitts (SKB) and between San Juan, (SJU) and Nevis (NEV).
-Aircraft cargo compartments are pressurized and are normally maintained at a temperature range of 50-70 degrees Fahrenheit.
-Must be a minimum eight (8) weeks old for dogs and cats.
-A maximum of two pets per passenger is allowed.
-Animals must be in separate kennels unless they are of the same species and comparable size, weigh less than 20lbs each and are between eight (8) weeks and six (6) months old.
-The maximum size for checked kennels is a series 500 kennel with the following dimensions 40" long x 27" wide x 30" high, however this size kennel is not accepted on the Boeing MD-80 (S80) aircraft. Kennels checked on MD-80s may not exceed 40" in length and must be able to fit through the cargo door while remaining in an upright position. MD-80 cargo doors are 29" high x 53" wide. Series 700 kennels are not allowed on any aircraft.
-The maximum weight of a checked pet and kennel (combined) cannot exceed 100 lbs. For weight over 100 lbs., see AACargo.com for other shipping options.
-Collapsible Kennels (those which can fold down flat) can not be accepted due to the risk of collapse during transport.
-Federal Regulations require written certification from the customer that dogs/cats have been offered food and water within 4 hours (with the specific time noted) before delivery to the carrier. This certification must be securely attached to the outside of the kennel so that it may be easily noticed and read and have the customer's signature with the date and time it was signed.
-Feeding and watering instructions for a 24-hour period must also be provided. Instructions of "No food or water" are not acceptable unless directed by the attending veterinarian.
-Kennels must be constructed of wood, metal, plastic, similar material, leak-proof, escape proof and door must fasten securely and need ventilation on 2-sides in addition to door.
-Animals must have room to stand/turn around, sit and lie down in a natural position.
-Pets not accepted at departure time remain the responsibility of their owner.
-The customer is required to secure rigid plastic kennels with releasable cable ties (see example at right) attached to all four corners. American Airlines will provide the ties to the customer at no cost.
Within and between the United States and Canada, Mexico, Central and South America and the Caribbean. ($100 USD / $137 CAD* per container
Pets traveling in cabin
Within and between the United States and Canada, Mexico, and the Caribbean.
($80 USD / $109 CAD* per container)
Traveling while pregnant
In addition to the information below, please also be aware that a
medical certificate is required if you will be traveling within 4 weeks
of your delivery date in a normal, uncomplicated pregnancy
Domestic Travel (Not Including Travel Over Water)
For domestic flights under 5 hours, travel is not permitted within 7
days before and after your delivery date. If you should need to travel
within 7 days before or after delivery, a medical certificate is
required as well as clearance from our Special Assistance Coordinator.
International/Over Water Travel
For international travel or any flights over the water, travel is not
advised within 30 days of the due date, unless you are examined by an
obstetrician within 48 hours of outbound departure and certified in
writing as medically stable for flight. Travel within 10 days of the
due date for International travel must have clearance from our Special
Assistance Coordinators. Travel within 7 days after delivery requires
clearance as well.
American recognizes that some passengers are allergic to peanuts.
Although we do not serve peanuts, we do serve other nut products and
there may be trace elements of unspecified peanut ingredients,
including peanut oils, in meal and snacks. We make no provisions to be
peanut-free. Additionally, other customers may bring peanuts on board.
Therefore, we cannot guarantee customers will not be exposed to peanuts
during flight and strongly encourage customers to take all necessary
medical precautions to prepare for the possibility of exposure.
Deep Vein Thrombosis (DVT)
DVT is a serious condition involving blood clots in the legs.
Sometimes, these clots can break away and travel through the
bloodstream to vital organs of the body. In the lungs, a clot can cause
pulmonary embolism (PE).
Prolonged physical immobility, such as sitting for an extended period,
is considered in the medical community to be a risk factor associated
with DVT. DVT in theory could arise in any setting where a person is
immobile for an extended period -- including, for example, while seated
at home or in an office, when watching a movie, or when riding in an
automobile or airplane. Repeated episodes of prolonged physical
immobility may increase the risk.
American is unaware of any epidemiologic studies establishing a causal
link between air travel itself and DVT or PE. However, a debate is now
taking place over whether such a link -- potentially involving the
pressurized cabin environment -- may exist. A World Health Organization
(WHO) meeting of experts in 2001 resulted in a summary position that a
link "probably" exists between air travel and DVT but that such a risk
is "likely to be small and would mainly affect passengers who are
already at risk from thromboembolism." The summary position of the
experts did not state that the pressurized cabin environment itself is
an additional risk factor and called for additional research on this
and other issues.
Past or current medical conditions that generally are considered risk
factors and which may increase the likelihood of DVT formation include
any one of the following:
-Blood clotting disorders
-Oral contraceptive use, or hormone therapy
-Personal history of DVT or PE
-Heart disease (including history of heart attack or congestive heart failure) or other vascular disease
-Recent major surgery or trauma (e.g., within the past six weeks)
Baggage tips and information
-Baggage cannot be checked prior to the day of departure
-Your baggage will only be checked to your final destination
-All checked baggage will be screened by the Transportation Security Administration (TSA). For more information about the TSA, go to www.tsa.gov*
-All carry-on baggage is subject to inspection by the TSA
-Your name and address must be on the outside of your baggage. Name tags are available at all airport baggage check-in locations
Baggage aceptance cutoff times
For most flights departing the U.S., Puerto
Rico, and the U.S. Virgin Islands, the standard baggage cutoff
acceptance time is 30 minutes. However, if you will be departing from select airports in the United States or from an airport outside the United States, the baggage cutoff acceptance time is greater than 30 minutes.
We recommend that you:
-Do not lock your baggage due to Transportation Security Administration screening of every checked bag.
-Place your name and address on the inside as well as the outside of your baggage
-Carry valuable items such as electronic equipment, cameras, film, cash and jewelry with you on board the aircraft
-Carry necessary items such as medication, prescriptions and keys with you on board the aircraft
-Claim your baggage immediately upon arrival
Although we recommend that you do not lock your baggage due to
Transportation Security Administration (TSA) screening of every checked
bag, there are now locks available at retail outlets which can be used
to secure your luggage without creating the need to break the lock or
damage your bag.
How your luggage is checked
When you check your luggage, the airport
agent will put a bag tag on each bag that indicates your name, the
flight number(s), and all cities in your ticketed itinerary. This
information comes from our Sabre® computer reservation system.
Tip: If you are deviating from your ticketed itinerary, please advise the airport agent before checking your luggage.
You will be given a numbered claim check for each bag that is checked.
These serve as proof of checked baggage. It is important that you keep
the claim check(s) until your trip is completed and you have received
all of your checked baggage.
Tip: Please check to ensure that the number of claim checks you were given corresponds to the number of bags you checked.
How your luggage travels
From the ticket counter, your baggage is
placed on a series of conveyor belts. The conveyor belts transport
baggage to a location where bags are loaded into carts according to
flight number and destination. In our large airports, automated
scanners read the code on the bag tag and direct the bag to the correct
loading area. Your bag will go through a series of conveyor belts,
chutes, and other mechanisms before reaching the point where it is
loaded into a cart and taken out to the aircraft.
Tip: Please remove any straps, hangers, and protruding objects from
your bag before checking it. These may get caught in the baggage system
and cause damage to your bag. Bags that are bulging or are not
sufficiently constructed to support the weight inside may split during
the trip through the bag belt system.
The baggage is loaded in the cargo compartment of the aircraft, usually
using another conveyor belt. Due to the amount of space in the
compartment, bags may have to be placed flat and stacked on top of each
other. Although the baggage compartments are secured with nets or
straps, bags can shift during flight due to the plane's angle during
Tip: As this is the standard or normal way all bags are transported,
breakage or damage to fragile items may be unavoidable. Do not pack
fragile items inside your checked luggage.
Please consider the trip your bag will take
when you are choosing and packing your luggage. The Luggage &
Leather Goods Manufacturers of America, American Luggage Dealers
Association, and International Luggage Repair Association have provided
some helpful suggestions.
|During Your Flight:
At American Airlines, our goal is to provide a relaxing and comfortable flight experience for every single passenger.
In our cabins, you'll enjoy the uniquely designed interiors with blue
diamond carpets, gray swooping accents and seats with a sharp, deep
blue design. We've carefully selected customized cushions for each seat
to provide the maximum comfort throughout your flight.
We've also installed large and extended bins on most of our aircraft.
These overhead bin extensions give you more onboard storage space and
allow you to store and retrieve your roll-aboard bags wheels-first,
making boarding and deplaning faster and easier. We've installed more
powerports on our aircraft than any other U.S. airline, so bring your
laptop or DVD player and stay powered up.
Your seat may be equipped with a DC power outlet. American uses a "cigarette lighter"
style outlet delivering 15 volts of direct current. On most aircraft*, a power
outlet is available at each seat in First and Business class, as well as selected
rows in the Coach cabin. Outlets may be used to operate laptop computers, CD/DVD
players, charging cellphone and other devices with a maximum 75-watt capacity.
Outlets are located on your seat console, or mounted to the seat frame below your
seat cushion. Look for the "lightning bolt" symbol on the overhead bin rows containing
powerport-equipped seats. For detailed powerport locations by aircraft type.
DC auto/air power adapter cords can be purchased at most electronics stores or
through power cord manufacturers. Keep in mind that power adapter cords are device
(laptop or DVD) and model specific. Splitter or Y adaptor cords may not be used.
Only one device is allowed per outlet.
To operate: Plug your adapter cord into the computer first, then lift the outlet
cover and plug your cord into the outlet.
System power is available when the green light on the outlet is illuminated.
Cell Phone Policy
We know how important it is for you to keep in touch with family,
friends and business associates while traveling, so we're pleased to be
the first airline to offer increased "talk time" on the ground. On all
departing flights worldwide, you may use your cell phone, laptop
computer, two-way pager and PDA until the aircraft door is closed. Upon
arrival on most fleet types* with American Airlines, American Eagle and
AmericanConnection, you may use your cell phone during taxi-in as
signaled by a flight attendant announcement. Use of cell phones is not allowed during flight per Federal Communication Commission rules.
How the Satellite Network Operates
advanced satellite technology has opened up a world of opportunity for
airline customers to stay in touch with virtually anyone around the
globe. With a system of geosynchronous satellites strategically placed
above the earth, the AIRCOM system communicates with satellite
communication equipped aircraft almost anywhere the aircraft happens to
be. Your call is sent to an Inmarsat satellite, transmitted to ground
stations, and then routed to any phone in the world.
Electronic Equipment/Personal Devices
portable electronic devices must remain off and properly stowed during
taxi, takeoff, approach, and landing until the plane is at the gate and
the seat belt sign is off. Cellphones may be used on certain aircraft
after landing in the U.S., the U.S. Virgin Islands, and Puerto Rico,
once authorized by a flight attendant. Your flight attendant will tell
you when you may use approved portable electronic devices in-flight.
Devices with transmitting capabilities may only be used if the transmit
capability is turned off and can be verified by a flight attendant
(example: combination cellphone/PDA devices or laptop computers with
wireless capabilities). During flight, never use cellphones (to make or
receive calls), two-way pagers, radios, TV sets, remote controls
(example: DVD, CD, game, or toy remote controls), a cordless computer
mouse, commercial TV cameras, or Global Positioning Systems. Radio
transmission using personal communications devices (example:
walkie-talkies, two-way pagers, or wireless headphones) is prohibited,
as it may interfere with the aircraft's communications and navigation
systems. Devices that could cause damage to equipment or that may
diminish the design, function, or capability of the aircraft are
prohibited. You may use audio and video devices only with a headset.
Use of still and video cameras, film or digital, is permitted only for
recording personal events. Photography or video recording of airline
personnel, equipment, or procedures is strictly prohibited.
Free Entertainment on American Airlines!
We offer complimentary entertainment on all audio/visual-equipped flights
within the continental U.S., Canada, Mexico, Alaska, Hawaii, Central America and
the Caribbean. Bring your favorite headset onboard to enjoy our award-winning
programming or purchase* one onboard for $2. Take your purchased headset with you to use on future AA
During your flight, you can enjoy first-run
films and CBS Eye on American on the main screen, or up to 14 channels
of audio programming. If you are traveling on a Boeing 777, you will
enjoy a personal video monitor with 10 channels of programming. In
First Class on the B777, you can also enjoy a Personal Video player
with up to 20 additional movie selections. On select Boeing 767 flights
in premium cabins, a personal Inflight Theater offers additional
entertainment including a Bose® Acoustic Noise Cancelling® Headset,
personal DVD player and a portfolio containing 20 DVD selections.